Renaissance hotel at Sea World Orlando
Posted by Debbie at 10/1/2009 10:47 AM 
Categories: florida,sea world,hotel
Tags: customer service izeafest
Categories: florida,sea world,hotel
Tags: customer service izeafest
UPDATE: If you read my previous post you know I was not very happy with my room last night. This morning I went to the front desk and asked if there was a king room available that was not located by an elevator and was promptly moved! Never be afraid to go back and ask for what you want. Most of the time the hotel will accommodate your requests 
For a hotel of this size I have to say there are some very quiet places you can work in the lobby.
I was not very happy about the in room fee for wireless - $15 per day seems ridiculous. There is free wireless in the lobby, where I am currently sitting, which has a three hour time limit. I don't understand the time limit, especially since this is a Blogger's conference.
The staff has been very pleasant and right now I have no complaints. I hate that this trip started with a bad experience and a beeping, talking elevator most of the night; however, I am pleased that my room issue was quickly resolved this morning.
There is so much going on today!!! Doterati conference in little over an hour on "Blogging meets Marketing". Now I just have to figure out where it's located
For a hotel of this size I have to say there are some very quiet places you can work in the lobby.
I was not very happy about the in room fee for wireless - $15 per day seems ridiculous. There is free wireless in the lobby, where I am currently sitting, which has a three hour time limit. I don't understand the time limit, especially since this is a Blogger's conference.
The staff has been very pleasant and right now I have no complaints. I hate that this trip started with a bad experience and a beeping, talking elevator most of the night; however, I am pleased that my room issue was quickly resolved this morning.
There is so much going on today!!! Doterati conference in little over an hour on "Blogging meets Marketing". Now I just have to figure out where it's located
Manta Mania 3
Living vicariously through you and Laura
Keep the pics and blogs coming....
A couple of mutual friends are there with you!
Luv Ya...
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THEY HAVE AN OMEGA!!!!!!!!
x shot has a pic with him holding her!!!
Go find x shot's booth!
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That's a bit of am oversight from whoever organised it - you think free wifi would have been top of the agenda! With the 3 hour limit, as that 3 hours in total per day, or 3 hours at a stretch, i.e. you could go off have something to eat and come back and get another 3 hours?
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This seems to be a cheap hotel and does not have much facilities in it. But it will be good to stay there.
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As you said that you were not happy with your last room but promptly you were moved as requested.This seems that the hotel staff provides good services and also understand the needs and wants of the guests.
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I agree, charging for internet is ridiculous !!
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I am bringing my girlfriend to disney world on the 20th, and we plan to sleep overnight in a hotel on the 19th. I am trying to find something relatively cheap (under 300 for the 1 night stay and 2 tickets) what do you guys recommend? thanks...
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Hotels thee days are quite receptive to guest needs & comfort. But they have to get real about annoying guests when they charge so steeply for essentials like WiFi
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You need to pay for WiFi...at a hotel for a blogger's conference. I guess the organizers didn't see that, but I'm sure they've received enough complaints for them to remember for next time (add in yours!)
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Glad you clarified the misunderstanding at the hotel, because I would've hoped you enjoyed your Sea World experience! When my family and I visited it last summer, we had a blast. We didn't stay at the Renaissance hotel so I can't vouch for its services. But great trip for adults and children alike.
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This hotels sounds like a great place to go for vacation but the price for internet connection per day is really sounds a bit stiff.
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$15 for wireless in room is not worth but its good that they have it free in the lobby though there is a time limit for 3 hrs.
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I loved visiting Sea World Orlando with my family. I'm glad to hear that your experience went well after the initial misunderstanding.
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